Build a Thriving Salon Team
Leaderboard
Attract more NEW clients with 5* Google Reviews
Reviews
Discover how your Clients rate their experience and publish 5* Google Reviews
Rebookings
Discover how your Clients rate their experience and publish 5* Google Reviews
Retail
Discover how your Clients rate their experience and publish 5* Google Reviews
Average Bill
Discover how your Clients rate their experience and publish 5* Google Reviews
Ratings & Reviews
Increase Client Retention by providing your team with client feedback and ratings. Team Members who’s clients are asked for feedback consistently get higher customer ratings and retain more clients
Salon App Leaderboard will automatically message clients after a visit asking them for feedback. All responses are displayed in Leaderboard and 5* Reviews are redirected to Google.
Salons receiving regular and high ranking Googles Reviews on average receive more than twice the number of new clients than salons not receiving reviews.
Building a Thriving Salon Team Shouldn't Be So Hard
Increase Sales and Client retention
5* Google Reviews
Attract more new clients with 5* Google reviews
Rebooking
Increase future revenue with increased team rebook rates
Retail percentage
Increase sales with higher percentage of clients buying retail
Average Bill
Make team members conscious of their Average Client Bill and track increases
Rebookings
It’s impossible to increase the number of clients rebooking without increasing sales.
Typically high rebooking rates are maintained by more established team members BUT Leaderboard will allow your team to see how they compare to their colleagues and also the salon average.
Rebooking increases client frequency and lifetime value and is a proven way to increase staff confidence.
Retail Percentage
Often referred to as a “Care Factor” the percentage of clients buying retail provides insights into the conversations taking place in your salon.
Are team members just “chatting” or are they steering the conversation towards the clients maintain ing results at home in between appointments.
Leaderboard will display the accurate percentage and also display how colleagues compare to each other and against the salon average.