5-Star Salon Reviews

• Written by Colin Shove

A digital graphic showing a smartphone with a five-star review icon and Google search bar, alongside the headline "5-Star Salon Reviews

The Secret to Skyrocketing Visibility and New Clients (Without Extra Work)

Running a successful salon means juggling a million tasks at once. Between serving clients, managing staff, and handling day-to-day operations, who has time for marketing?

Yet one marketing tool runs 24/7 without adding to your workload: 5-star Google salon reviews.

Salons that actively gather glowing Google reviews often find themselves popping up higher in local search results and attracting a steady stream of new clients – all thanks to the power of social proof and improved SEO

In this post, we’ll explore why salon reviews are so impactful, how salon software can automate the whole process, and share real stories of salon owners who gained hundreds of 5-star reviews and more business, with virtually no extra effort.


Why 5-Star Google Reviews Matter for Salons

When potential clients search for a hair or beauty salon “near me,” Google reviews are often the deciding factor in where they book.

It’s simple: a salon with dozens or hundreds of five-star reviews stands out far above one with only a handful. High ratings and review counts don’t just look impressive – they directly boost your salon’s local search ranking

In fact, Google’s algorithm favours businesses with more positive reviews, meaning your salon is more likely to show up at the top of the results when someone nearby searches for services you offer. More visibility means more clicks, calls, and bookings.

Equally important is the trust factor. Nearly 9 out of 10 consumers read online reviews regularly before making a decision, and most won’t even consider a business with less than a 3-star average

By actively collecting 5-star reviews, you build a stellar reputation that new clients can’t ignore. Each review serves as a personal recommendation: when a potential client sees comment after comment raving about your salon’s amazing service, they feel confident to book an appointment. It’s word-of-mouth in the digital age – and it works wonders for convincing people to choose your business.

The more 5-star salon reviews you have, the easier it gets to attract clients. Studies show that every 10 new reviews can boost conversion rates by around 2.8%

In short, a strong portfolio of reviews improves your online visibility, builds trust, and drives more clients through your door – without any additional advertising spend.

It’s like having a magnet for new customers, working for you day and night.


Set-and-Forget: Automate Your Salon’s Review Requests

You might be thinking, “Sure, reviews are great – but how do I get them without pestering clients or eating up my time?”

This is where modern salon software comes into play.

The Salon App has a built-in feature that takes the legwork out of collecting reviews by sending customised review requests via text and email automatically.

It’s truly a “set and forget” system:

  • You configure it once,
  • It sends out messages at the perfect time after each appointment,
  • Clients receive a polite, personalised message asking them to leave a review.

This approach makes it effortless for happy clients to leave a 5-star rating, boosting your salon’s online reputation.

Because the request is timely and convenient, clients are far more likely to respond – meaning a steady stream of fresh reviews coming in each week
(TheSalon.app Reviews Tool).

Even better, messages can be customised to sound like your salon’s voice – so they feel personal, not like a mass message.

Beyond just gathering feedback, The Salon App includes smart features to protect your reputation:

  • A “Review Gatekeeper” that filters out negative feedback to be handled privately
  • Prompts satisfied clients to post publicly
  • Optional automatic thank-you responses

All of this happens in the background as part of your salon software, so you can focus on running the salon while your reviews build your reputation for you.


Real Salon Success Stories with 5-Star Reviews

This approach isn’t just theory – salon owners are already seeing the results of automated review collection.

Mark Murray – Cruz Hairworks (Whitley Bay)

  • 330+ five-star Google reviews
  • Dominates the local search results for "hairdressers Whitley Bay"
  • New clients regularly mention they chose Cruz Hairworks because of the glowing reviews
  • Reviews come in on autopilot – no chasing, no added workload

Sally Prescott – Honeys Hair & Beauty (Taunton)

  • 252+ Google reviews collected via The Salon App
  • Boosted trust and visibility for beauty services in Taunton
  • Clients often say: “I saw your reviews online and knew I had to come here.”
  • All automated – Sally never has to ask directly

Aaron Smith – Aaron Russell Salon (Handcross, West Sussex)

  • 440+ five-star reviews with a perfect average
  • The most reviewed salon in the region
  • Review automation helped drive a significant increase in new client bookings
  • Clients trust what they see – and they book with confidence

Each of these salons started with great service (which you’re already delivering). Then they let The Salon App handle the review requests behind the scenes – creating a system that boosts rankings, wins trust, and drives growth.

As one salon owner said:

“The automatic review system transformed our online reputation, resulting in a significant increase in our ranking and new client bookings. It’s so easy to use and takes no time at all.”
— via TheSalon.app


Boost Your Salon’s Growth with Zero Extra Hassle

You work hard enough running your salon day-to-day.

Why not let your happy clients do the marketing for you?

Actively collecting 5-star Google reviews is like having a trusted promoter working 24/7 – boosting your online visibility, building credibility, and encouraging new people to book.

With a set-and-forget review automation system like The Salon App, it takes no extra time and delivers real results.


👉 Ready to grow your reputation and attract more clients automatically?
Start using The Salon App’s Ratings & Reviews feature today and turn your 5-star service into 5-star visibility.

Written by Colin Shove

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